Forum Discussion

Robert Styles's avatar
Robert Styles
Copper Contributor
May 24, 2017

Office Account Not Connecting Services (OneDrive and SharePoint) after Reboot

I have some users (including myself) that after a reboot Office applications are not connected to their Office 365 services (One Drive and SharePoint). When they open Word or Excel, there are no rece...
Michael Zwetkow's avatar
Michael Zwetkow
Copper Contributor
Jun 20, 2018

Robert Styles, I seem to experiencing the same issue. VasilMichev can you please elaborate on what should be checked in the registry.

 

Thanks very much!

Brent Mattson's avatar
Brent Mattson
Copper Contributor
Jul 11, 2018
I was facing the same issue. I removed all keys inside of the Identities registry key. Then opened word and all services reconnected.