Forum Discussion
Office 365 ProPlus Updates vis SCCM
Hi all! We are deploying the monthly current channel updates with SCCM 1606 and some clients get stuck at "Downloading - 50%". Has anyone else seen this? The SCCM clients are on v1602 and we saw t...
Well, that squashes my hope that this issue is resolved in SCCM 1610 :). Are your clients also on v1610?
I'm still pursuing this with Microsoft via a premier case. This past week we were able to determine that the download will start for a bit and then stop. During this time the UI just hangs on Downloading 50%. You can see this in the DataTransferService log in C:\Windows\CCM\logs. If you restart the ccmexec.exe service you'll see more files get donwloaded in the log; however, it will stop after a few files. Keep restarting the service and the cycle repeats.
The Microsoft support rep was going to take this information back to their senior engineer and look into it further.
Yes, our clients have been updated to 1610 as well. Also, our SCCM Operations Team installed KB3211925 on the MPs last night. We're still seeing either the problem I described in yesterday's post or the update just fails right away with this error: 0x8007755A(-2146994854). The update handler log has this error everytime the update fails: "CAS failed to download update (855487e5-cce6-47c0-976b-269a8ae5b03d). Error = 0x8007755a. Releasing content request."
Our operations team has been looking into this as well, but so far no one has any answers. The odd thing is that we're seeing different behaviors on different machines, and yesterday a few of the clients were able to successfully install the update after it had hung at 50% for about an hour.
This one is frustrating.
Very frustrating indeed! We too are seeing inconsitencies across machines. It also seems to vary per month for us. Machines that have failed for one month's update will have the next month work. Makes troubleshooting difficult.
it's such a relief to find that i'm not the only one experiencing this issue ahah
- i'm seeing the same behavior here and inconsistencies. were you able to find the root cause?
We were never able to determine a root cause. Even Premier Support was unable to help us. We've kept SCCM and the clients up-to-date with patches and that has seemed to have helped? I'm not hearing of the update issues like I heard of months ago.
Well, its been a month since my last post. We haven't made any progress as to figuring out what is going on. I can say that the past month's updates seem to have gone much smoother. I'm not hearing reports from users that they are failing.
