Forum Discussion
Robin Rosenthal
Nov 28, 2017Copper Contributor
Office 365 ProPlus installer is only installing Outlook and something called "My Office"
I'm a technical support representative for an online school.
I'm attempting to install Office 365 ProPlus for one of our students. After the installation is completed, the only thing installed...
davidpetree1
Dec 02, 2017Iron Contributor
Make sure both of you get a ticket open with MS Support. The issue is on the back end and they did fix it for me last week, but not sure why its not working for you guys. It was a system wide issue and they supposedly fixed it, but i guess the issue is back.
I will test again on my test VM's to see what i can see and reopen the same ticket if needed.
I will test again on my test VM's to see what i can see and reopen the same ticket if needed.
Randolph Miller
Dec 08, 2017Copper Contributor
The patch fix from MS for this has been released is open outlook and do the updates required . once the updates are downloaded the other applications that are missing will appear. You can get to the updates by going to file and and then click on Office account.
- Pierre SorelDec 08, 2017Copper Contributor
This is a workaround not a patch ...
a patch would allow full install straight- Randolph MillerJan 26, 2018Copper Contributor
what ever you can download it straight on to the computer. Its not a work around