Forum Discussion

NeilC1965

Copper Contributor

Oct 10, 2021

Office 2021 for Mac hangs and asks for reactivation constantly

Just upgraded my Macbook running macOS Big Sur from Office 2010 to Office 2021. Purchased from Amazon. Installed ok, but hangs a lot and although I have activated it via Microsoft , it requests reac...

Microsoft 365 Apps for Mac

dexterp37

Copper Contributor

Oct 13, 2021

I have the exact same problem 😕

NeilC1965

Copper Contributor

Oct 13, 2021

dexterp37

No way of contacting microsoft for support. I contacted my vendor (Amazon). They have given me a full refund. I purchase Office for Mac 2019. Installed and no issues. How can Microsoft get this so badly wrong for a new product launch?

We will not be alone with this issue!