Forum Discussion
Antigoni Kar
Sep 05, 2018Copper Contributor
NON SHOW EMAILS IN OUTLOOK
In Outlook 2013, I have created subfolders in the Inbox folder. I moved my emails there but when I click on the folder is shows that the folder is empty, but when I quick search in the current folder...
JayFMSTechComm
Oct 29, 2018Iron Contributor
It's possible you might have corruption in your .OST file, which stores the local copy of your email on your PC. The .OST file is located in: C:\Users\UserName\AppData\Local\Microsoft\Outlook and the name of the file is username@domainname.com.ost.
If you rename this file (so you have it, just in case) to something like username@domainname.com.sav, the next time you open Outlook on your PC, it will recreate the .OST file by downloading all of your emails from the Exchange server. Hopefully, you will see all of your email in the newly created .OST file.