Forum Discussion
Microsoft Inventory Unsupported Builds
Microsoftoryxway I'm referring to the Microsoft 365 Apps version. The inventory in the Microsoft 365 Apps admin center is reporting on Microsoft 365 Apps version support only, not Windows support.
If the devices in question are on Current Channel or Monthly Enterprise Channel, we would recommend to enable Cloud Update and let those/all devices updated automatically. So a step-by-step guide here: Enabling and configuring cloud update - Deploy Office | Microsoft Learn, the full documentation of Cloud updates is located here: Overview of cloud update in the Microsoft 365 Apps admin center - Deploy Office | Microsoft Learn.
If the unsupported version are from other channels, the required actions depend on your management solution (e.g. SCCM or Intune). In general it is not necessary to reinstall those devices, but rather make sure that those have a proper Microsoft 365 Apps update management applied, so devices will stay current in the long term.
- Hi Martin,
I did add these devices to cloud update through config.microsoft.com and moved many of the devices from Monthly Enterprise Channel to Current Channel, as I want them to have current updates. Unfortunately moving it to current channel, still most of the devices have not moved from Monthly Enterprise Channel to Current Channel.
Updates are taking a long time as well as like 117 devices are showing as unsupported.
https://config.office.com/officeSettings/MPCurrentChannel- manoth_msft
oryxway Please file a feedback item through the Microsoft 365 Apps admin center (top right corner) and leave your email, so we can reach out to you. I would like to take a look at your tenant.
- Hi Martin,
I have sent the feedback with my email ID