Forum Discussion

Lumacher's avatar
Lumacher
Copper Contributor
Nov 26, 2020

Issue during sync notes between Samsung Notes and OneNote

I have just updated my Samsung Galaxy s6 lite to the latest version of Samsung Notes, which includes the possibility to sync the notes between Samsung Notes and OneNote. I have made all the passages at this link https://support.microsoft.com/it-it/office/sincronizzare-samsung-notes-con-il-feed-di-onenote-581e0085-8518-4303-abfd-4fdfb92120b6?ui=it-it&rs=it-it&ad=it#:~:text=On%20your%20mobile%20device%2C%20open%20the%20Samsung%20Notes,the%20next%20screen%2C%20tap%20Sign%20in%20to%20continue. (confirmed both by Samsung and Microsoft support) but on OneNote for Windows 10, OneNote 2016 and OneNote's feed on Outlook.com doesn't show any of my notes on Samsung Notes. I have tried also to reinstall the app with the Microsoft support and also to re-login to the app with my Microsoft account, the one I use on OneNote, but nothing changed.

My brother also has the same tablet and also the same problem: no notes showed.

 

I have called at first Samsung, who said that is a problem of syncing, so is a problem of microsoft.

I also think it could be a problem of syncing, because when I press on "Sync now" on the Samsung Notes app, it sync more than 100 notes instantly (very strange)...

 

The microsoft support told me to open a new discussion here, if no one talked about it before (I searched but nothing found), so sorry if I made another discussion with this argument.

 

Thanks to could help me

28 Replies

  • Said635's avatar
    Said635
    Copper Contributor
    Same here, no syncing between Samsung Notes and Microsoft account.
    Looking forward for an update resolving this.
  • gusnat1182's avatar
    gusnat1182
    Copper Contributor

    Lumacher I am having the same issue with my Samsung s6 lite and onenote not syncing anything that I can find or see.  

  • Djorourke's avatar
    Djorourke
    Copper Contributor

    Suffering the same issue.

    No notes sync at all despite OneNote suggesting they have.

     

    I've tried using both my corporate O365 OneNote and my personal. Same result. Nothing showing up after it indicates a sync.

     

    I've been trying from both my Tab S6 and my Galaxy S10. Frustrating experience. 

  • ranjith1992's avatar
    ranjith1992
    Copper Contributor

    Yes I am having the same issue with my Samsung Galaxy Tab S6 lite and Onenote.

  • DrDoolittle's avatar
    DrDoolittle
    Copper Contributor

    Lumacher I too am having a problem with Samsung Notes syncing with Microsoft OneNote.

     

    I had a load of old Notes from a previous old device, opened Samsung Notes on my Galaxy S9 and it imported all my old notes  (Fantastic!!! thought i'd lost them).  The app then prompts to say it can sync with OneNote so I enter my Microsoft Account, select the folders and hey presto, one thinks it has synced.

     

    I log into OneNote using Chrome web browser and there is nothing.  Open OneNote app up on my Galaxy S9 and nope... nothing.  So I open the OneNote 2016 app installed on my laptop and guess what?  Yep, you've guessed it.... NOTHING!!!

     

    Seeing we are all posting about this issue in December 2020, it would suggest to me the problem lays with Samsung and maybe has something to do with one of the recent Android updates we've all received?

     

    Question is how do we fix this?  Who is responsible for fixing this without Samsung and Microsoft constantly blaming each other?

    • Zee_Dag's avatar
      Zee_Dag
      Copper Contributor

      Same with me on Samsung Notes on Tab S6. 

      It is frustrating. 

      Eagerly waiting for solution. 

      DrDoolittle 

    • adityapc's avatar
      adityapc
      Copper Contributor
      Same issue. Unable to sync my samsung notes from any of my samsung devices, neither the phone nor from the tablet. On clicking sync now from samsung notes app, it says sync done. However when i login to One note, only about ten old notes show up, while 99 percent do not show up on one notes
  • XsDash's avatar
    XsDash
    Copper Contributor
    facing the same issue with samsung notes and onenote, on galaxy tab s6 lite

Resources