Forum Discussion
Lumacher
Nov 26, 2020Copper Contributor
Issue during sync notes between Samsung Notes and OneNote
I have just updated my Samsung Galaxy s6 lite to the latest version of Samsung Notes, which includes the possibility to sync the notes between Samsung Notes and OneNote. I have made all the passages at this link https://support.microsoft.com/it-it/office/sincronizzare-samsung-notes-con-il-feed-di-onenote-581e0085-8518-4303-abfd-4fdfb92120b6?ui=it-it&rs=it-it&ad=it#:~:text=On%20your%20mobile%20device%2C%20open%20the%20Samsung%20Notes,the%20next%20screen%2C%20tap%20Sign%20in%20to%20continue. (confirmed both by Samsung and Microsoft support) but on OneNote for Windows 10, OneNote 2016 and OneNote's feed on Outlook.com doesn't show any of my notes on Samsung Notes. I have tried also to reinstall the app with the Microsoft support and also to re-login to the app with my Microsoft account, the one I use on OneNote, but nothing changed.
My brother also has the same tablet and also the same problem: no notes showed.
I have called at first Samsung, who said that is a problem of syncing, so is a problem of microsoft.
I also think it could be a problem of syncing, because when I press on "Sync now" on the Samsung Notes app, it sync more than 100 notes instantly (very strange)...
The microsoft support told me to open a new discussion here, if no one talked about it before (I searched but nothing found), so sorry if I made another discussion with this argument.
Thanks to could help me
- scoobiesnacksCopper ContributorI am having the same issue. Just a single note syncs between Samsung notes and my Onenote feed
Can I suggest everyone leaves a negative review on the Samsung notes app in their Galaxy store mentioning this issue - no-one seems to have mentioned it to Samsung ! - ErickL450Copper ContributorReally can’t believe since November this has been an issue that hasn’t been resolved. I bought a tablet s7 for the reason they advertise that it is a great note taking tool but haven’t resolved this critical issue. I’m always on the move and have to constantly switch between phone and tablet so having my notes synced on both devices is crucial and was a big reason why i bought the s7 in the first place. Hopefully this gets addressed soon
- MesmariCopper ContributorSame issue with note 10
So disappointing 🤷:male_sign: - Tom_42Copper ContributorSame here, tablet not syncing at all. Syncing among different OneNote devices works without problems, so I assume it is related to Samsung Notes App on the Android device not doing anything.
- CharliBrownCopper Contributor
Same with me: Samsung Galaxy Note 20 Ultra Tom_42
- balqisnaimmCopper Contributor
im using tablet s6lite also have the same problem. i hate it. i hope for the storage will also sync to google drive or one drive.. Lumacher
- nVentisCopper Contributor
Pernille-Eskebo: Can we, as consumers, expect better (bi-directional) synchronization between Samsung Notes and OneNote in the near future, or an updated version of OneNote taking better advantage of the S Pen and (finally) allowing Copy-Paste (why are we even talking about this)?
I cannot believe Samsung's Tab S7 is currently the best available hardware, just to find out that the mobile apps are an utter joke even compared to a years old version of OneNote UWP!
- IT_userCopper Contributor
Problem is that we can sync notes from samsung notes to OneNote FEED. I also want to sync notes between samsung notes and OneNote. i followed steps in:
https://support.microsoft.com/en-us/office/sync-samsung-notes-to-your-onenote-feed-581e0085-8518-4303-abfd-4fdfb92120b6#:~:text=On%20your%20mobile%20device%2C%20open,tap%20Sign%20in%20to%20continue.title was quite confusing for me since it says "Sync Samsung Notes to your OneNote feed". if you follow steps listed there you can see your notes in OneNote FEED in outlook.com, but notes are not synced between samsung notes and OneNote
i haven't found a way to really sync up notes between the 2 appls yet.
- Tennyson01Copper Contributor
IT_user Yes! I saw it in my OneNote FEED but there were only 4 notes synced. I have around 50 and they're nowhere. Plus, my Samsung Notes aren't getting synced even though I click on sync. It keeps saying it synced in January after the "syncing" message.
- txw311Copper ContributorThanks for posting, but do you get the issue that the onenote feed only shows the top 3-4 pages?
- OthmanMohamadCopper ContributorI'm facing the same issue
- mexesCopper Contributor
IT_user Ah, thanks for making that clear. But just to make sure: The feed is only available, if you own the subscription to Microsoft 365? I don't have this subscription and just can't find this feed in my OneNote.
EDIT: Ok, I just found it. It's only visible on Outlook.com, but not on OneNote.com... logical.
- Albertsonj30Copper Contributor
Lumacher and everyone else who has responded. After hours trying to get it to work I think that we are describing the lack of sync incorrectly. It's not that sync is failing, sync has never worked. I took some really important notes in Samsung notes thinking it would sync - I won't make that mistake again. Thanks Microsoft AND Samsung, for allowing me to waste a two days of my life.
- Elite13roCopper Contributor
I also have been having issues with syncing just as everyone here has described. Samsung Notes does not seem to by sycing into OneNote. I have tryed unlinking and linking accounts, on both ends, i also have signed in and out, and of course have selected multiple times the sync button.
I literally just became a member and unsure of what the expectations are of a resoultion, or a response from Microsoft, or if this is even the correct forum for such a response. Hopefully we can hear back one way or another of a potential fix. -Cheers-