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patmcneil's avatar
patmcneil
Copper Contributor
Jun 07, 2020

iOS Outlook widget says "Open Outlook App"

I hope this is the right place for this. I recently added the Outlook widget to my iphone 6 S Plus running 13.5.1 but it only says "open outlook app".

  1. I've deleted the widget several times but always reappears.

  2. I've deleted it and done a hard restart and it was still appearing.

  3. I've reset my Outlook account.

  4. I deleted the app and did a hard restart. That removed the widget.

  5. I reinstalled the app and the widget is back and still says "open outlook app"

Thoughts?

Thanks,

Pat

1 Reply

  • TP313's avatar
    TP313
    Occasional Reader

    And why does it randomly happen for a day or two? Toggling Background App Refresh off and back on along with powering off and on will sometimes fix it. But not always.