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Tien Ngo Thanh's avatar
Tien Ngo Thanh
Iron Contributor
Feb 24, 2020

How to update office 365 proplus offline

Current I follow this link https://docs.microsoft.com/en-us/deployoffice/deploy-office-365-proplus-from-a-local-source#customize-your-deployment but when try download then can not and it show error. ...
  • JohnForth's avatar
    Feb 25, 2020

    Tien Ngo Thanh 

    I've ran into this before in my offline patching.  2 things to make sure of:

    1. Check your install source to make sure all of the files are there:

    in the \Office\Data folder, there should be 2 cab files and a file folder. In some cases, I've seen the v64.cab file missing. Without that file, office will fail.  

    Inside the 16.0.12325.20298 folder:

    2. Check your XML file, and make sure there isn't a an entry on the first <Add > tag that tells it specifically what version to use.  If there is, remove that line. 

     

     

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