Forum Discussion
IT-Secar
Aug 29, 2019Copper Contributor
emails are not displayed in outlook inbox but in webmail
Hi Comunnity, We have a shared mailbox and the user reported that in the Outlook inbox has unread emails, however these emails do not appear. Instead, entering through webmail they are there, the...
IT-Secar
Aug 29, 2019Copper Contributor
VasilMichev Hi,
The cache is currently set to 12 months, but I have tried to lower it to 6 months or 3 and in any case it happens
VasilMichev
Aug 29, 2019MVP
Changing the slider value doesn't really have much effect on its own, you have to "compact" the OST file and even then you can still have issues. Best try with a new profile, set to the lowest acceptable value of the cache slider from the get go.