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Oscar_Verdugo's avatar
Oscar_Verdugo
Copper Contributor
Jul 10, 2019
Solved

Can't get office Updates

A few weeks ago, I had Office 365 ProPlus with the recent updates installed and I was be able to download the updates. After I executed the repair options, Office back to Version 1808 (Build 10730.20...
  • Deleted's avatar
    Deleted
    Jul 10, 2019

    HiOscar_Verdugo 

     

     

    Are your colleagues using the exact version and build of the office client software on their machine?

     

    Please try repairing Office package using Office Repair tools and let us know the result. 

    Perform a reboot after repair.

     

     https://support.office.com/en-US/Article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

     

    If it still does not work then I reccommend you to remove office and insall it from the Office365 portal via "Install Office" option.

     

    Thank you

    Dav,

manoth_msft's avatar
manoth_msft
Icon for Microsoft rankMicrosoft
Jul 10, 2019

Hi Oscar_Verdugo, the message "managed by your system administrator" implied that Office is managed through SCCM on your device. So the admins in your organization are on control when and which update your device gets. There is no way you can bypass this.

 

According to the release notes you are running the most recent update from the SAC update channel, so it seems that everything works as expected (and configured by your admins). https://docs.microsoft.com/en-us/officeupdates/semi-annual-channel-2019#version-1808-june-11. If you want to be on a build with more features, you would have to reahc out to your admins and ask them to switch you to Monthly Channel.

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