Forum Discussion
Can't get office Updates
Are your colleagues using the exact version and build of the office client software on their machine?
Please try repairing Office package using Office Repair tools and let us know the result.
Perform a reboot after repair.
If it still does not work then I reccommend you to remove office and insall it from the Office365 portal via "Install Office" option.
Thank you
Dav,
Is your machine a domain joint machine?
Any group policy settings in your organisation which disables the automatic updates?
If your machine is not domain joint, have the temp files cleared, restart your machine and try to update it again.
Thank you
Dav,
HiDeleted
My computer is a joint domain machine, but other colleagues can get the office updates and a month ago, I was be able to download the updates whenever I wanted.
I cleared C:\Users\...\AppData\Local\Temp and C:\Windows\temp and I restarted the machine, but the problem persists.
Maybe there are some registry settings blocking the updates?
Thanks for all.
Are your colleagues using the exact version and build of the office client software on their machine?
Please try repairing Office package using Office Repair tools and let us know the result.
Perform a reboot after repair.
If it still does not work then I reccommend you to remove office and insall it from the Office365 portal via "Install Office" option.
Thank you
Dav,
Hello Deleted.
I removed all the Office Components and reinstalled and now I have a more recent version (1902-Build 11328.20368) and I have the Update option available.
It seems the problem was the Visio 2016.
Thanks for all.
