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Oscar_Verdugo's avatar
Oscar_Verdugo
Copper Contributor
Jul 10, 2019
Solved

Can't get office Updates

A few weeks ago, I had Office 365 ProPlus with the recent updates installed and I was be able to download the updates. After I executed the repair options, Office back to Version 1808 (Build 10730.20...
  • Anonymous's avatar
    Anonymous
    Jul 10, 2019

    HiOscar_Verdugo 

     

     

    Are your colleagues using the exact version and build of the office client software on their machine?

     

    Please try repairing Office package using Office Repair tools and let us know the result. 

    Perform a reboot after repair.

     

     https://support.office.com/en-US/Article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

     

    If it still does not work then I reccommend you to remove office and insall it from the Office365 portal via "Install Office" option.

     

    Thank you

    Dav,

RaghuKeenLearner's avatar
RaghuKeenLearner
Brass Contributor
Jul 10, 2020

Oscar_Verdugo Browse to -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Configuration\OfficeMgmtCOM=TRUE
Change OfficeMgmtCOM
From TRUE -> FALSE
Open Word and update now should work.

Ugodspecial's avatar
Ugodspecial
Copper Contributor
Jul 05, 2022

RaghuKeenLearner That path doesn't exist on my domain system.

But when I browse through this path I see this

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\office\16.0\Common\officeupdate\OfficeMgmtCOM=1

  • pransh2425's avatar
    pransh2425
    Icon for Microsoft rankMicrosoft
    Aug 04, 2022

    Ugodspecial make  Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\office\16.0\Common\officeupdate\OfficeMgmtCOM=0. it should work

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