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Simon_L's avatar
Simon_L
Copper Contributor
Apr 20, 2019

Can't activate Office 365 Pro Plus on shared computer

Hey all,   On my PC, I get an error when I try to license Office.   The products we found in your account cannot be used to activate Office in shared computer scenarios. Error Code: 0x80004005. ...
Simon_L's avatar
Simon_L
Copper Contributor
Apr 22, 2019
Office is already installed. Licensing it is the issue. I have MS E3 license.
manoth_msft's avatar
manoth_msft
Icon for Microsoft rankMicrosoft
Apr 24, 2019

Simon_L Can you confirm that Office 365 ProPlus is already installed on the box solely? So no Office 365 Business or other license types installed (in parallel)? Have you installed ProPlus from the portal, through the ODT or other ways?

  • Simon_L's avatar
    Simon_L
    Copper Contributor
    May 09, 2019

    What I did was just reset the Office activation (which removed the account info) and then re-sign in with my account.

     

    The has fixed the issue.

    • Max_Barrass's avatar
      Max_Barrass
      Copper Contributor
      Nov 03, 2021

      Simon_L how did you do this?

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