Forum Discussion
JayFMSTechComm
Jan 02, 2018Iron Contributor
Adding Office 365 Exchange Active Sync Account to Android Native Email, Calendar and Contacts Apps
Adding Office 365 Exchange Active Sync Account to Android Native Email, Calendar and Contacts Apps
If you are using two-factor authentication in Office 365 (AKA multi-factor authentication) you...
suzyDG_4059
Jan 05, 2019Copper Contributor
Note - if you try to use the app password when setting up your native email account on your phone when using office 365 multi-factor authentication, and you get an error message that says "user name or password is not correct" then it is very likely you need a new app password for your android email setup. You will need to logon to your office 365 account, go to my account, security privacy, additional security verification, and create a new app password. Enter this app password instead of your usual password when signing in to your email online and it will work!