Forum Discussion
MatAitAzzouzene
Nov 25, 2021Brass Contributor
"Work or School account" option missing in chinese Android Authenticator App
Hi all, I am currently facing a mystery with Android phones in China. Users are able to download the Authenticator App from the store (ex Huawei AppGallery) but the "Work or School account" option ...
MatAitAzzouzene
Nov 30, 2021Brass Contributor
If Microsoft does not provide a workaround, it is more than notoriously complicated, it is unusuable. China is the most populated country in the world, all the biggest companies work with or in China. If Azure MFA does not work in China, Azure MFA is pretty useless since it can't protect almost 1,5 billion of human being...
JonasBack
Dec 01, 2021Steel Contributor
I don't recognize that our users in China with Android Authenticator are missing the "Work Accounts" option in Microsoft Authenticator. So even though App Notification would not work, they should be able to use the App Code. But still, we're having a hard time testing ourselves (since IT is not in China) and we don't have any onsite IT in China to answer or technical details.
But I agree, this is way to complicated for an ordinary user to comply with and I'm sure Microsoft would be able to work it out in China since they're not banned there.
But I agree, this is way to complicated for an ordinary user to comply with and I'm sure Microsoft would be able to work it out in China since they're not banned there.
- MatAitAzzouzeneDec 02, 2021Brass ContributorThanks Jonas for your reply
Do you mean your chinese users have the "Work or School Account" option in the Android Microsoft Authenticator app?