Forum Discussion

mitch tanenbaum's avatar
mitch tanenbaum
Copper Contributor
Apr 10, 2018

Why does it take 15-30 to obtain a secure score?

According to Microsoft Support, now, it will maybe as long as a month for the system to start scoring my account.  Is this done by hand?  Why does it take a month?

2 Replies

  • Hi Mitch,

     

    I think support gave you some bad info.  If you have a new Office 365 tenant you should see the score in about 24 hours.  If you are not seeing a score for a new tenant by then, please use the feedback button in bottom right of any Secure Score page to let us know that you don't have any data.

    • Deleted's avatar
      Deleted

      Hi Anthony,

       

      I've got the exact same issue - a brand new tenant and have waited for a week to see if a Secure Score would appear.  Support don't seem to know what to do - I've used your feedback button on the Secure Score page.

       

      Grateful for your help.

       

      Regards,

       

      Ady

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