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Sensitivity Button not showing in Office Web Apps
I am trying to understand the process for enabling the sensitivity button in Office Web Apps (Word, Excel, PowerPoint). The following is confirmed. Have the correct licensing. Set-SPOTenant -E...
MarcinUK ChristianJBergstrom Mitul_Pansuriya
Sorry for the radio silence. Dealing with a family emergency.
After banging my head on the wall a few things happened:- After about 5 days, the sensitivity button showed up in the Office Web Apps. I didn't do anything different from when I first posted my question.
- I had reached out to CDX Support (through the partner site) for help. That was very slow and not fruitful but I did get an out-of-the-blue email from someone stating that they had uncovered a bug in the CDX tenants and were applying a fix to my tenant. This was after the button showed up in one CDX tenant and not in the other CDX tenant. The button is in both tenants now. I can't say for certain that the "fix" had anything to do with anything since I had the button prior to receiving the email from Support.
- I learned that there are different SLAs for the CDX tenants. These SLAs are not published but they can be throttled arbitrarily. Maybe this is what is going on? Colleagues spun up a MSDN tenant and clicked on the yellow highlighted text (instead of using the Set-SPOTenant) and it configured the button in the documented 15 minutes.
- I had to log out of the tenant and sign back in to see the change.
KentMitchell
Microsoft
MicrosoftAlthough this specific question was answered, there is solid guidance in the Microsoft 365 Admin Center on the general topic of MIP deployment, including configuration of Sensitivity Labels so that they work for Office Web Apps.
If you are an IT Admin with access to the Admin Center, and you are planning or deploying Microsoft Information Protection (MIP) (or would like to review your deployment), be sure to check-out the MIP setup guide.
The setup guide simplifies MIP deployment, with steps in chronological order, including automating some deployment steps.
If you do not have access to the Admin Center, similar content (with less automation) can be found at the MIP setup guide, located at the assistants.microsoft.com M365 Deployment site.
