Forum Discussion
Paul_Saldanha
Dec 02, 2021Brass Contributor
Sensitivity Button not showing in Office Web Apps
I am trying to understand the process for enabling the sensitivity button in Office Web Apps (Word, Excel, PowerPoint). The following is confirmed. Have the correct licensing. Set-SPOTenant -E...
- Dec 22, 2021
MarcinUK ChristianJBergstrom Mitul_Pansuriya
Sorry for the radio silence. Dealing with a family emergency.
After banging my head on the wall a few things happened:- After about 5 days, the sensitivity button showed up in the Office Web Apps. I didn't do anything different from when I first posted my question.
- I had reached out to CDX Support (through the partner site) for help. That was very slow and not fruitful but I did get an out-of-the-blue email from someone stating that they had uncovered a bug in the CDX tenants and were applying a fix to my tenant. This was after the button showed up in one CDX tenant and not in the other CDX tenant. The button is in both tenants now. I can't say for certain that the "fix" had anything to do with anything since I had the button prior to receiving the email from Support.
- I learned that there are different SLAs for the CDX tenants. These SLAs are not published but they can be throttled arbitrarily. Maybe this is what is going on? Colleagues spun up a MSDN tenant and clicked on the yellow highlighted text (instead of using the Set-SPOTenant) and it configured the button in the documented 15 minutes.
- I had to log out of the tenant and sign back in to see the change.
Dec 02, 2021
Hello, I get that this can be confusing. Yes, the EnableAIPIntegration is only for enabling sensitivity labels for Office files in SharePoint and OneDrive. When you want to add labels on containers too you use the $Setting["EnableMIPLabels"] = "True" in the group setting for the org. (containers are groups, team sites, teams, SharePoint sites).
When it comes to the issue you are having now I believe you might not have published your labels? See this article https://support.microsoft.com/en-us/office/known-issues-with-sensitivity-labels-in-office-b169d687-2bbd-4e21-a440-7da1b2743edc
Other than that just go through the prereqs and limitations https://docs.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels-sharepoint-onedrive-files?view=o365-worldwide#requirements
When it comes to the issue you are having now I believe you might not have published your labels? See this article https://support.microsoft.com/en-us/office/known-issues-with-sensitivity-labels-in-office-b169d687-2bbd-4e21-a440-7da1b2743edc
Other than that just go through the prereqs and limitations https://docs.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels-sharepoint-onedrive-files?view=o365-worldwide#requirements
- Paul_SaldanhaDec 02, 2021Brass Contributor
ChristianJBergstrom
Thanks for the reply and the confirmation that I only need the set-spotenant command. I wish the docs delineated this more.
So I am currently testing in a demo Contoso tenant. The labels were already published to the user and I republished them about 1.5 hrs before your response (about an hour after I posted the question). Perhaps I am in the requisite 24hr waiting period (I did not change any labels)?- Dec 02, 2021Hi, propagation time for sure then.
- Paul_SaldanhaDec 03, 2021Brass ContributorIts got to be something else. Its been slightly over 24 hrs and there is still no button. Very frustrating if the only thing to integrate with Office Apps is set-spotenant. Still open to other ideas or things to check...