Forum Discussion
Sensitivity button grayed out
Hi Previously the Sensitivity button was working fine in word 8latest ProPlus) - now its grayed out. Classifications Labels are defined and scoped/re-published to an O365 group/members thro...
Happy New Year Taen keren,
1) Has it ever worked?
2) What about in Outlook Web Access?
3) If you have more than one mailbox setup on your profile, like a Shared mailbox. Make sure you are not trying to send from it. It may not have a license and may not have a Security forms.
4) If you have more than one mailbox setup on your profile such as a shared mailbox. Make sure that the Primary Office file "OST" file matches the account sending the email from.
As this has been a couple months since you posted your question, hopefully you found an answer already.
Take Care,
Kevin