Forum Discussion

Kris Stuart's avatar
Kris Stuart
Copper Contributor
Apr 20, 2018
Solved

Secure Score Summary Refresh

Does anyone know how often the Secure Score Summary should update? I initially thought this was every 24 hours at 1am but have since found that this is not the case and I am not sure how often it sho...
  • Anthony-Smith's avatar
    Anthony-Smith
    May 03, 2018

    Hi Everyone,

     

    The score should be calculated every day.  The process to do this starts at about 1AM pacific time but it will take a few hours to run.  There are also instances where the job fails and we need to restart it so this might be why you don't see it updated at the exact same time every day.

Cian Allner's avatar
Cian Allner
Silver Contributor
Apr 20, 2018

Here is the official explanation (from the https://support.office.com/en-us/article/Introducing-the-Office-365-Secure-Score-c9e7160f-2c34-4bd0-a548-5ddcc862eaef):

 

"The score is calculated once per day (around 1:00 AM PST). If you make a change to a measured action, the score will automatically update the next day. It takes up to 48 hours for a change to be reflected in your score."

 

That works out to be 1 am Pacific Time, which appears to be 9 am GMT, once per day.  So that means after a change has been made which is scored, it can take up to three days to be reflected, based on the above info.  

 

There isn't a way to trigger a manual scan that I am aware off, I agree it would be useful option.

  • jdgregson's avatar
    jdgregson
    Copper Contributor
    Jul 06, 2019

    Cian Allner 

     

    Apparently the official documentation isn't always true. I'm about half an hour away from 1:00 AM at the moment, so I'll see if my score bothers to refresh after 48 hours.

     

    UPDATE:

    It did refresh after 48 hours.

  • Kris Stuart's avatar
    Kris Stuart
    Copper Contributor
    Apr 20, 2018

    Thanks for the info from the FAQ. Its a shame this does not work or is currently not working. I know I made measured changes well over 48 hours ago that have still not been updated on our score.

     

    There needs to be a way to check the changes made have worked or been enough to remove the action without having to constantly wait over 48 hours to check if it is right or not. 

     

    • Cian Allner's avatar
      Cian Allner
      Silver Contributor
      Apr 20, 2018

      Agreed, the delay isn't ideal and sometimes as you have noticed, it can take even longer to get updated measures scored.

      • Anthony-Smith's avatar
        Anthony-Smith
        Icon for Microsoft rankMicrosoft
        May 03, 2018

        Hi Everyone,

         

        The score should be calculated every day.  The process to do this starts at about 1AM pacific time but it will take a few hours to run.  There are also instances where the job fails and we need to restart it so this might be why you don't see it updated at the exact same time every day.

Resources