Forum Discussion
Secure Score not scoring
Hi Tommy,
I faced same issue a while a go. In Secure Score FAQ is statement that score should be updated in 48 hours.
"The score is calculated once per day (around 1:00 AM PST). If you make a change to a measured action, the score will automatically update the next day. It takes up to 48 hours for a change to be reflected in your score."
I opened a ticket to Microsoft support for curiosity because my own scores didn't update. For me it took two weeks of calendar time and during that period support personnel needed to run some scripts/commands in the back-end but finally we got it working and scores updated. After this case all the changes has been reflected to scores properly.
Looks like the average score is 0 for everything and it doesn't even recognize our industry we are in. So I think there has been a major hiccup in the scoring systems.
- Adrian2020Apr 11, 2019Copper Contributor
Yes - there is a problem. Hope they can fix it soon!