Forum Discussion
OlaOwolabi
Mar 27, 2020Copper Contributor
Safe Links Blocks forms.office
Hi guys,
Keep getting organization's users complaining about form.office being blocked by safe links. Thought this is suppose to be scanned and I doubt if there's any involvement such URLs are potential malicious URL.
Quick option is to whitelist/exempt forms.office URL. I do not think that's a good recommendation since some forms may be indeed malicious. I also thought reputation of emails are based on attributes such as sender, IP etc. which in this case is intra-org.
Any suggestions with this new development? Thank you.
Report the offending messages to Microsoft, so they can adjust their filters.
- OlaOwolabiCopper Contributor
Thanks so much VasilMichev,
That has been done, through submission of the URL not to be blocked. However, just wondering why the filter decided to flag newly created forms or probably flagged the URL domain (*forms.office.com*). Plus, the message (email) wasn't flagged phishing until the safe links blocked access to the URL (forms).
- chrisd303Copper Contributor
OlaOwolabi We have the same here. Where do you whiteliste and more important, where to report this URL to Microsoft?
Thx in advance!