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Authenticator suddenly stopped allowing user to approve session
One of my users has suddenly been unable to approve a sign on session through the Authenticator app. She was set up to receive push notifications. This has been working for a couple of years. Yest...
CPI7476 Could you please check if this user is blocked https://portal.azure.com/#view/Microsoft_AAD_IAM/MultifactorAuthenticationMenuBlade/~/BlockedUsers/fromProviders~/false
Yes, the user is blocked. Not sure how this could've happened.
CPI7476 try looking at user sign in logs in Azure.I'm assuming the issue is now resolved