Forum Discussion

Brass Contributor

Jul 13, 2020

Protecting PDF using Unified Labelling

Hi, I m trying to use UL to protect pdf file on Win 10. I m getting following message. Can someone please tell me how to fix this issue. following is my program versions. Following...

information protection and governance

microsoft information protection

PeterRising

MVP

Jul 15, 2020

pheeeling Good shout!

pradeepg290 Is this happening on all of your PDF's or just this particular one?

pradeepg290

Brass Contributor

Jul 15, 2020

PeterRising

Happen on my all PDF in one PC, I have tested the same thing on couple of other PC and working all good.

Thanks.

pradeepg290
Brass Contributor
Jul 16, 2020
PeterRising and pheeeling
I have renamed the MSIP ans MSIPC folders and uninstalled the AIP form the computer. Then reinstall and test its worked . What I cannot understand is I have installed the same set up originally and the second time. Why first time it doesn't work and second time it worked. 🙂
Thanks.
- PeterRising
  MVP
  Jul 16, 2020
  pradeepg290
  
  That is a bit odd. I am pleased that you have this working now though.
PeterRising
MVP
Jul 16, 2020
pradeepg290

Ah so this is definitely an issue with the PC rather than the labelling then. I would maybe try uninstalling and reinstalling the AIP labelling client and see if that works.