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Policy Tips not showing up
I have been testing how the DLP policys work. I have setup a policy to monitor for SSN's and show a policy tip to the user. What I am expecting to happen is - as a user is writing an email and types...
Well I'm out of ideas. Time to open a support case I guess.
We are licensed for E3 and E5 for Non Profit and I am using the 2013 outlook client.
If by SCC you mean Security and Compliance - that is where I setup the DLP policy and it is set to be test with notification.
I see that OWA is also not showing the policy tips.
Thanks,
If by SCC you mean Security and Compliance - that is where I setup the DLP policy and it is set to be test with notification.
I see that OWA is also not showing the policy tips.
Thanks,
The Office/Outlook clients come in different SKUs too, you need a qualifying one in order to be able to use features such as Policy tips. If you mean the click-to-run version you get as part of E3/E5, then you should be fine.
Did you check about the policy XML files? As for OWA, make sure you give it some time, if I remember correctly the processing happens when the message is saved to drafts or similar.
If both still dont work, I'd suggest taking a look at the actual rules.
How do I find out the SKU installed and check if that is setup to display policy tips?
Show us a screeshot of what you see under File -> Account in say Word or Outlook.
