Forum Discussion
Greg Tate
Feb 26, 2021Copper Contributor
Policy tips not showing for Excel and Word clients
We're evaluating Microsoft's DLP feature set. I enabled a DLP policy that with a single rule that keys on whether the content contains the built-in sensitivity type for IP address. Policy tips are en...
Andre_Schmidt
Mar 05, 2021Copper Contributor
Hi Greg,
I have the same issue. When checking whether the DLP Policies have been deployed to the manage endpoint c:\users\<user>\appData\local\microsoft\Office\dlp\<tenant>\PolicyRules.XML, I can see they are not.
Forcing the update of the XML by deleting the XML, closing all Office apps, starting a new office app (e.g. Word) and saving it to OneDrive, doesn't include the newest policies I have defined.
I know that the policies work, since on the web clients the tips are shown.
I have the same issue. When checking whether the DLP Policies have been deployed to the manage endpoint c:\users\<user>\appData\local\microsoft\Office\dlp\<tenant>\PolicyRules.XML, I can see they are not.
Forcing the update of the XML by deleting the XML, closing all Office apps, starting a new office app (e.g. Word) and saving it to OneDrive, doesn't include the newest policies I have defined.
I know that the policies work, since on the web clients the tips are shown.
Miike445
May 16, 2022Copper Contributor
Hi Andre_Schmidt and Greg Tate,
Resurrecting an old post here, did you find a fix?
I've come across this today, the web apps show the policy tip file when DLP conditions are met but not the desktop clients where SPO/OD4B is the backend storage. According to the msdocs, we should see it in the message bar and back bar locations. I know this is an issue with Outlook but there is little on the other office apps.