Forum Discussion
Partners cannot access Security and Compliance Center
I am replying on behalf of my organization and to reiterate what I've told the MS partner support team + the regular O365 support team.
1.) Partner relationships specifically have Global Admin privileges. Global Admin privileges specifically state access to the Security & Compliance centers. The fact that O365 tenant management within the partner center is missing the Security & Compliance center access is a contradiction of Microsoft's own stated policies.
2.) The Security & Compliance center has several aspects that are accessible from other admin centers; Spam filter/policy, message trace, DKIM, etc. which are accessible through the old & new Exchange admin centers. Audit log search is also somewhat accessible through the Azure admin center. Limiting access to Security & compliance center for security reasons doesn't really make sense considering so much of it is accessible from other areas.
3.) In order to fully manage a tenant, administrators will need access to the Security & Compliance center. If we need a dedicated Global Admin account to fully manage a tenant, this renders administering a tenant through the partner portal completely useless.
4.) Best practices from Microsoft say every admin should have their own account and not a shared one, but says you shouldn't have more than 4 global admins. For us, as an MSP, this is impossible to achieve due to the amount of employees.
This decision seems arbitrary and senseless. IT renders managing a tenant through the partner portal useless because a global admin account will always be needed regardless.