Forum Discussion
mikerowlandlondon
Jun 11, 2018Brass Contributor
Overrides and false positives in DLP policy end user experience
Ok so a user gets a policy applied to his/her document for let's say PCI compliance. On the policy tip we give the user the option to override with a business justification or to report as a false p...
- Jun 19, 2018No I'm not able to; I don't think you can.
If someone does put down it's a false positive and it's not, I usually go and speak to the individual or email them. There's no way that I know of to reclassify it.
I also have alerts turned on to me when people do it so when I get the email, it shows the override reason and false positive answers. If anyone puts anything that we don't agree with as being an acceptable answer, then we raise this with them/their line manager.
mikerowlandlondon
Jun 19, 2018Brass Contributor
Thanks Simon!
I get that report but I can't interact with it? Are you able to?
As my point above I can see someone has reported something as a false positive but there seems to no way for an admin to say "ah ok, that's fine, I'll reclassify it and away you go"
Thanks for your help!
Simon Backwell
Jun 19, 2018Copper Contributor
No I'm not able to; I don't think you can.
If someone does put down it's a false positive and it's not, I usually go and speak to the individual or email them. There's no way that I know of to reclassify it.
I also have alerts turned on to me when people do it so when I get the email, it shows the override reason and false positive answers. If anyone puts anything that we don't agree with as being an acceptable answer, then we raise this with them/their line manager.
If someone does put down it's a false positive and it's not, I usually go and speak to the individual or email them. There's no way that I know of to reclassify it.
I also have alerts turned on to me when people do it so when I get the email, it shows the override reason and false positive answers. If anyone puts anything that we don't agree with as being an acceptable answer, then we raise this with them/their line manager.