Forum Discussion

Copper Contributor

Jul 11, 2018

Office Secure Score missing Industry data

Our Microsoft Secure Score shows a 0 for Industry comparison (Please select Industry Type). Our Industry type is selected and has been for some time. How can I get this data into my secure score.

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Microsoft

Jul 12, 2018

Hi Kevin,

Thanks for sending the note. I also saw the escalation from your account team. There is a bug currently that is not linking the industry data from the Security and Compliance Center to Secure Score. We are currently working on the fix.

In the mean time I saw you need the data for a presentation. Do you just need the averages for the two industries you shared in the screenshot with you account team or where there more? I can get this data manually for you.

Kevin Merolla
Copper Contributor
Jul 13, 2018
Yes that would be ideal!.

Thanks!
- Anthony-Smith
  Microsoft
  Jul 13, 2018
  Hi Kevin,
  
  The average score for manufacturing is 66, the average for engineering is 63.
  - Phil Cardone
    Copper Contributor
    Aug 21, 2018
    This appears to still be an issue and I cannot add our industry. Could you tell me the average for "Healthcare" for 6-99 users? Also is there an ETA when this will be resolved so we can actually specify "Healthcare" as the link is broken? See link below. Just comes up to a blank page no matter which browser is used.
    https://protection.office.com/#/serviceassurance/settings
    Error after a few minutes of waiting for it to load,
    The operation has timed out.
    Request: api/servicetrust/getsettings Status code: 500 Exception: System.Net.WebException Diagnostic information: {Version:16.00.2528.002,Environment:EUSPROD,DeploymentId:b9d1eaec988246bd97ea05edb88f7c8e,InstanceId:WebRole_IN_2,SID:d9e5f270-c107-41bd-97f9-769fc8694acd,CID:ff7490b2-31ea-4186-9738-201674737374} Time: 2018-08-21T23:42:46.8253055Z

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