Forum Discussion
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Nov 29, 2017Office 365 - Secure Score not updating
Good day, I have been performing suggested actions, but they dont seem to be applying as my score doesnt change.
enable customer lockbox or audit logging for example, both have been turned on o...
Mohamud Ashoor
Dec 05, 2017Copper Contributor
It won't work if you don't have Office 365 E5 Plan.
"Customer lockbox is included in the Office 365 E5 plan. If you don't have an Office 365 E5 plan, you can buy a separate customer lockbox subscription with any Office 365 Enterprise plan."
Anthony-Smith
Microsoft
Dec 06, 2017Hi Mohamud,
If you don't own customer lockbox then you will not be able to enable this. However the denominator of your Secure Score will not include points from items you don't own.