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I am an independent developer, and I've been unable to publish https://github.com/teamatica on the Microsoft Store for about https://teamatica.org/history-en.txt — it keeps getting rejected due to "10.2.10 Security":
Microsoft Store
I realize this is because I'm not well-known, but how can I build a reputation when it’s impossible?
Microsoft blocks the download:
Microsoft Edge
Microsoft even prevents it from being opened:
Microsoft Windows
Sure, I could provide a step-by-step guide on https://teamatica.org/check-digital-signature-dark-en.gif my app, but, as experience has shown, users don’t trust unfamiliar apps (and rightly so!), because Microsoft has conditioned them for years to avoid running unknown software: "Make sure you trust before you open it" and "Running this app might put your PC at risk".
Don't get me wrong: as a regular user, I fully support these security measures because they truly work and help.
But as an independent developer, I don’t know what to do :(
My app doesn't engage in cryptojacking, doesn't initiate unauthorized network activity, and https://app.any.run/tasks/0faaf878-0f1f-49fc-a6a4-2c197bd9ac48 to users — it doesn't transmit any data to me and/or third parties, doesn't use telemetry and/or monitoring tools, doesn't track actions and/or location, doesn't have built-in diagnostics and/or analytics, doesn't request privilege escalation, doesn't collect statistics and doesn't learn from personal data.
My app passes all the necessary https://www.microsoft.com/en-us/wdsi/filesubmission:
Microsoft Security
And I can’t afford an https://ssl.com/faqs/which-code-signing-certificate-do-i-need-ev-ov/ since I’m an individual, not an organization:
ssl.comBut my app gets blocked anyway.
So... does anyone have any ideas on what I can do in my situation?
Looks like my app was finally approved, and it is no longer blocked when downloaded or launched (still can't believe it). I hope it won't be blocked after this message 🥲
A huge thank you to everyone who helped me solve this issue — I truly appreciate it 🔥
To Microsoft: if you genuinely want more new apps in the Store, you need to improve the verification process for independent developers. While I fully support all your security measures and policies as a user, as a developer, https://medium.com/@teamatica/microsoft-store-121542d58aec because not all developers and apps pose a risk to end users.
To developers: unfortunately, I don’t know exactly what or who helped me (as I have reached out in many places and spoken with many people over the past few months). But one thing I know for sure — never give up (even if your messages/questions/accounts are ignored/blocked/removed) and always strive to make your product the best it can be.
3 Replies
- knBrass Contributor
Looks like my app was finally approved, and it is no longer blocked when downloaded or launched (still can't believe it). I hope it won't be blocked after this message 🥲
A huge thank you to everyone who helped me solve this issue — I truly appreciate it 🔥
To Microsoft: if you genuinely want more new apps in the Store, you need to improve the verification process for independent developers. While I fully support all your security measures and policies as a user, as a developer, https://medium.com/@teamatica/microsoft-store-121542d58aec because not all developers and apps pose a risk to end users.
To developers: unfortunately, I don’t know exactly what or who helped me (as I have reached out in many places and spoken with many people over the past few months). But one thing I know for sure — never give up (even if your messages/questions/accounts are ignored/blocked/removed) and always strive to make your product the best it can be.
- jbmartin6Iron Contributor
You don't explicitly state this, did you report the file as safe as the report details suggest?
- knBrass Contributor
Yes, many times. On several occasions, I even received the standard automated response from a bot stating that a "24-hour investigation" was needed, but no investigation ever took place as there was no further correspondence:
In most cases, I received no reply at all — I sent the file about 10 times but only got 3 emails confirming the registration of my reports.