Forum Discussion
Hotmail - email access denied
I’m unable to open my hotmail, first account.
I used to travel a lot so one day Microsoft just showed a message that I need to verify my Identity, but my back up email is the same account I’m trying to log in.
I complete the report several times providing all the information to prove I’m the real user of the account, once I submit the report, I received a email rejecting my application automatically.
please help.
1 Reply
Hello! You've posted this in the Tech Community Discussion space, intended only for discussions around the Microsoft Tech Community website itself. I've moved this to the Security, Compliance and Identity discussion space.
However, you'll probably have better luck for an issue like this to reach out directly to support.microsoft.com.
