Forum Discussion
ShimKwan
Aug 16, 2022Brass Contributor
'General' label not showing in Outlook
Hi, We have 4 basic labels published: - Public - General - Confidential - Highly Confidential When we set any Outlook email to the 'General' label, it does not appear at the top of the email...
HidMov
Aug 16, 2022Iron Contributor
Hi ShimKwan
Is General set as the default label? In that case, Outlook won't show the label according to this doc: Apply sensitivity labels to your files and email in Office (microsoft.com)
Thanks,
Mark
- ShimKwanAug 17, 2022Brass Contributor
Hi Mark,
Yes, all our documents and emails get the "General" applied as the default label...so as per the article you shared, Outlook is indeed a bit different!
Thank you for your help !!From the URL:
"In Outlook nothing appears if no label has been selected or if you're composing an email and only the default label is applied"
Technically I am not composing a new email, the default label also does not appear when I receive an email, that has been labeled as General (default label)...so I assume someone needs to update that article 😉