Forum Discussion

Copper Contributor

Sep 21, 2020

Solved

Failed Downloading Information Protection Policy - Firewall error

Hi all, I encountered the same error when deploying in the corporate environment (It worked well in a environment without firewall): The error said that: "Event.ErrorType: [NetworkError], Pi...

Nam-Tran
Sep 21, 2020
Thank your for anyone interested in this topic. It's the matter of the certificate problem with the url "https://apc01.dataservice.protection.outlook.com/PsorWebService/v1/ClientSyncFile/MipPolicies". Fortunately, it has been successfully resolved. For details of the relevant log, see "C:\Users\<username>\AppData\Local\Microsoft\MSIP\mip\WINWORD.EXE\mip\logs\mip_sdk.miplog"

Nam-Tran

Copper Contributor

Sep 21, 2020

Thank your for anyone interested in this topic. It's the matter of the certificate problem with the url "https://apc01.dataservice.protection.outlook.com/PsorWebService/v1/ClientSyncFile/MipPolicies". Fortunately, it has been successfully resolved. For details of the relevant log, see "C:\Users\<username>\AppData\Local\Microsoft\MSIP\mip\WINWORD.EXE\mip\logs\mip_sdk.miplog"