Forum Discussion
Enhancing Security Admin Capabilities and the End User Email Experience for Office 365
- Feb 06, 2018
We often report messages from shared mailboxes that receive junk \ phishing email but it looks like the new report message add-in does not work for this situation with attached error message. Is there a way to enable the feature for this situation? Otherwise we are really looking forward to using this feature in our organization.
On the following page about how to "Use the Report Message add-in" "https://support.office.com/en-us/article/use-the-report-message-add-in-b5caa9f1-cdf3-4443-af8c-ff724ea719d2?ui=en-US&rs=en-US&ad=US" towards the bottom under "tips" it states "If you're using an Exchange server email account, your Exchange administrator may have chosen one of these settings for you. If so, you can't reset the option yourself." - to me this implies we the administrators are able to control the settings for options in the report message add-in. But I'm not able to find any instructions or information on how I would configure this and force options for our users which we would like to do in our environment. Is this actually possible or if not, something that could be added at some point?