Forum Discussion

Copper Contributor

Oct 24, 2018

Solved

DLP with the new sensitivity labels

Hi everyone! I now have access to the new sensitivity labels in the Security & Compliance center and wanted to create a DLP policy with a condition based on a label I published. According to http...

VasilMichev
Oct 25, 2018
If you look at the pictures, you will see that this applies only to retention labels. Using DLP policies is basically a way to make sure that both retention and protection will apply, with the retention already enforced via a label, and the protection action enforced via the DLP policy. In the future perhaps...

Francis Ouellet

Copper Contributor

Oct 25, 2018

Hello VasilMichev!

Thanks for your reply! Last week I tried applying a DLP policy with one of the conditions being based on a retention label I had published a while back and I'm constantly running into errors (I've attached a screenshot) I've opened a support ticket (#11831531) within the Office 365 Admin Portal and so far they have not been very helpful in resolving the issue. The error message I am still getting today the following:

Request: /api/policy Status code: 500 Exception: Microsoft.Exchange.PswsClient.PswsException Diagnostic information: {Version:16.00.2656.007,Environment:EUSPROD,DeploymentId:b9d1eaec988246bd97ea05edb88f7c8e,InstanceId:WebRole_IN_0,SID:f4012950-8573-4128-8553-41d89b932b35,CID:6bc2a99c-b028-4eba-9ab2-d5362587c12f} Time: 2018-10-25T13:46:36.3441684Z

Are you able to apply a DLP policy for content with a retention label?

Thanks,

Francis

Joris van der Sligte

Copper Contributor

Oct 30, 2018

Hi Francis,

Any update on this? I've the same problems on all my tenants and even the demo tenants from MS give this error. To bad I've a presentation this Friday how to use DLP. Will do with screenshots then.

Francis Ouellet
Copper Contributor
Oct 30, 2018
Unfortunately, no. The tickets I opened with Office 365 support is still open and not much is happening. I suggest you do the same for each tenant you have (I've opened 3) as it might start showing up on someone's radar...