Forum Discussion
DLP testing policy tips
Jason_B1025 are they connected to Microsoft 365 account?
I have seen cases when Word or any of Microsoft products has been deployed but user is not login with Microsoft 365 account and in this case policy won't work.
Reza_Ameri-Archived thank you, but yes I'm logging into my o365 install. My name is in the top right corner and File > Account shows me logged in.
- Reza_Ameri-ArchivedJun 02, 2020Bronze Contributor
Jason_B1025 thank you for response, first take a look at report for DLP and you might find some clue there:
https://docs.microsoft.com/en-us/microsoft-365/compliance/data-loss-prevention-policies
Then try sign out from your account and sign in again and if problem persist, contact Microsoft 365 support team.
- Jason_B1025Jun 12, 2020Brass Contributor
Reza_Ameri-Archived thanks, but its still not working.
Now that I added custom text for the policy time, local outlook isn't picking up the change and still shows the default. OWA works fine.
DLP policy tips are really starting to drive me nuts!! 🙂
I opened a ticket with MS support, but that's even more painful and slow.
- Reza_Ameri-ArchivedJun 12, 2020Bronze Contributor
Jason_B1025 thank you for following up.
Have you checked Microsoft 365 Health Dashboard too?
I believe this is case where support needs to investigate.