Forum Discussion
Conditional Access - Require multi-factor authentication
- Nov 21, 2017
Thanks for going the extra mile Kent. I have found the same results, the CA policy doesn't work as it should. I was expecting the native clients to stop working when 'require approved client app' access control was selected, however this doesn't work. I believe this feature only works with Intune app protection.
To address this issue i have created a device rule to block all active sync clients and allow Outlook, since we're on Outlook 2016 and this supports Modern Auth this works well for us. Microsoft really need to make things clear on their CA policies, pros and cons.
I have tried many different configurations for the conditional access, and regardless what i configure i can still use my Android email client, and Outlook does not prompt for MFA. When i had your rule configured, i was prompted when trying to use portal.office.com.
You can create a policy specifically for Exchange Active Sync, but this does not support forcing MFA.
If you however enforce MFA on your users, using the MFA portal and disable App password, then the users will not be able to use the default apps.
i will try and spend some more time on this today.
Thanks for going the extra mile Kent. I have found the same results, the CA policy doesn't work as it should. I was expecting the native clients to stop working when 'require approved client app' access control was selected, however this doesn't work. I believe this feature only works with Intune app protection.
To address this issue i have created a device rule to block all active sync clients and allow Outlook, since we're on Outlook 2016 and this supports Modern Auth this works well for us. Microsoft really need to make things clear on their CA policies, pros and cons.
- Kamran AhmedNov 22, 2017Brass Contributor
Hi Kent - The proposed solution is undergoing testing, i'm confident that this will work for us since we don't use any other mail clients.
Once again thanks for your assistance on this.
Kamran
- Kent GaardmandNov 22, 2017Iron ContributorHi Kamran
So no changes on my end and im throwing in the towel. Glad the block rule works for you and if you then enforce MFA via the mfa management you are close to achieving your desired goal.
best of luck going forward.