Forum Discussion
ViktorMalum
Oct 11, 2024Copper Contributor
cannot download content search result
I'm having a difficult time downloading content search results from the Compliance Portal I tried to download using with ClickOnce enabled but i still get the following error; Windows cannot acc...
micheleariis
Oct 13, 2024MCT
ViktorMalum With what level of permissions do you do the operation?
ViktorMalum
Oct 13, 2024Copper Contributor
I'm logged in to the Compliance Portal with an Admin role
My PC account is also in the Administrators group
My PC account is also in the Administrators group
- micheleariisOct 14, 2024MCT
ViktorMalum A similar thing happened to me when I tried to download the content by taking the link and copying it to another device (having a mac I could not run the .exe); however, if I did all the operations from a windows pc (accessing the portal and downloading) no problem.
- ViktorMalumJan 20, 2025Copper Contributor
what worked for me was i tried to sign in to a fresh PC with nothing installed and the download worked, not really sure what's causing the issue in the first place.