Forum Discussion
Auto-delete retention label not working (SharePoint)
Most likely the period is too low for the timer jobs to process the library.
I'm having trouble imagining what that means exactly, but I assume you are saying that 1-day delete period is simply not going to work if that's the case? I'll jump it up to 2 days, but I figured that some service would periodically compare file dates to applied policies (or labels) and take action depending on the state. Does that mean the delete window is getting skipped or something? Really appreciate the response, I've got little understanding of the workings under the hood of how retention policies are functioning so any info is great.
- VasilMichevAug 07, 2019MVP
That service is the "timer job" I referred to above. I'm not actually sure what the workcycle if for SPO, but the analogous service for Exchange has a 7day SLA.
- Myles GallagherAug 08, 2019Brass ContributorSLA as in Service level agreement? I guess that means if that sort of limitation is in place, I should expect the proper action to take place according to the label "+/-" 7 days yes (within some window anyway)? We'll see eventually I suppose.
- VasilMichevAug 08, 2019MVP
Again, I'm not sure what the actual value for SPO is, the 7 day one is for Exchange Online.