Forum Discussion

tkutil's avatar
tkutil
Copper Contributor
Feb 10, 2020

ATP Spam & Constant Contact Question

Any suggestions on allowing emails from Constant Contact. Our organization sends them out internally and they end up in junk. I am wondering if its because they are either seen as mass mailing or impersonation since they are sent on behalf of someone and not from our domain name.

  • Well, no need to wonder - check the message trace results and the actual message headers, it will tell you why it was marked as spam and you can take the corresponding action as needed.

  • Well, no need to wonder - check the message trace results and the actual message headers, it will tell you why it was marked as spam and you can take the corresponding action as needed.

  • Thijs Lecomte's avatar
    Thijs Lecomte
    Bronze Contributor
    Have you checked an email header of a mail to check what might be causing it?

Resources