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Allow Help-Desk to trigger MFA notifications to users (identify confirmation)
We have implemented SSPR (Self-Service Password Reset) with success, however there are situations where our users can't perform the process (or are not willing to). So they call Help-Desk, in order t...
- Unfortunately there’s no native functionality for this within Azure AD. It sounds like an interesting idea though. Seeing there is no programmatic way to do this either, a third party solution may be able to offer this but it would require its own ‘Authenticator app’ for this to work. It might be worthwhile to raise this on UserVoice to get more traction and/or attention from Microsoft aswell.
While there is no native or supported solution with MS Authenticator, it is technically possible to send an MFA push with PowerShell and some Microsoft software.
- CB23786 would you mind sharing that PowerShell script if you got one working for this?
- This may be useful:
https://www.cyberdrain.com/automating-with-powershell-sending-mfa-push-messages-to-users/
