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Mohtesanshaikh's avatar
Mohtesanshaikh
Copper Contributor
Dec 11, 2024

Windows Device Not Onboarding to Defender for Endpoint

Hey Guys 

 

I have implemented Intune & Defender for Endpoint for an organization ( License : Microsoft Business Premium )

Most devices are onboarded to Intune and Defender but i am having issue for a device ( Windows surface pro 11th Edition ) This device is enrolled in Intune but not onboarding to Defender for Endpoint, 

I have tried both methods i.e By Intune and local script too.

 

Anyone have any idea what will be the issue ??

 

Thanks 

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  • Salamat_Shah's avatar
    Salamat_Shah
    Iron Contributor
    Dec 23, 2024

    There are several factors that could contribute to this issue. Initially, check the firewall settings and policies to ensure there are no conflicts. Then, perform a manual test and review the logs for further insights.

    To review the onboarding logs, navigate to the following path:

    Path:
    C:\ProgramData\Microsoft\Windows Defender Advanced Threat Protection\Logs

    Look for any errors or issues in the logs, such as entries in files like SenseIR*.log.

    Additionally, ensure that the latest Windows updates are installed before attempting manual onboarding. If the issue persists, consider temporarily disabling Credential Guard, which is enabled by default in the latest Windows versions, as it may interfere with the onboarding process.

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