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wreinke's avatar
wreinke
Copper Contributor
Mar 24, 2024
Solved

Win32 app install not showing up in Start Menu/Apps List

We have a Win32 app that we're deploying as an Available app through Company Portal. The files for the app show up in C:\Program Files (x86) in the app's folder on the endpoint; however, the app doesn't appear in the Start Menu or Programs and Features/Apps. Intune reports this app as "installed," but it's truly not. I haven't seen another app behave like this so far. Installing the program manually, outside of Intune, the app icon shows up in the Start Menu and it's recognized as an installed program in Programs and Features/Apps. How do we get this to be recognized as an installed app on the computer/Start Menu icon?

  • Does using the MSI for installation change anything? (Add a new application to Intune and use the Line-Of-Business app. For that, select CyberCabinetInstaller.msi. )

9 Replies

  • It depends on how you install it. Do you install it for all users? Do you install it with System or User installation behavior? If the detection is a file detection in c:\program files (x86)\. Then the software is installed for Intune.
    • wreinke's avatar
      wreinke
      Copper Contributor
      Assignment is to a user group of particular users who need the software, so it shows up in their Company Portal. Install is intended for all users (not intentionally limiting it/doing anything that should restrict it). This uses the System installation behavior. Yes, detection is a file in C:\Program Files (x86)\... Is there a way to keep this install going to finish those last 2 steps (appearing in the Start Menu and Programs and Features/Apps)?
      • I was referring to the installation behavior 😊you can install software for this user only, or for all users. Usually it's a silent install parameter. You could also script the shortcut creation or do a copy of the link to the All Users Start Menu.

        What do you install and how does your install command look like? MSI or Win32 app?

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