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Gebs65's avatar
Gebs65
Copper Contributor
Oct 18, 2023

updating zoom versions

We had an old version of zoom installed on all of our computers. I recently replaced the old version with the new MSI version of Zoom but wondering how we should go about getting the old version uninstalled from the users laptop and then have the new version installed.  I thought to just add all users to both the required assigment group along with the uninstall assigment group, but feel like this would casue an endless loop of uninstalling and reinstalling.  is there a correct script to add within the command line argument? 
I know the package works since I imaged a new laptop and the correct version of zoom was installed through intune onto the new laptop. 
Thanks for any advice 

3 Replies

  • tschlappinger's avatar
    tschlappinger
    Brass Contributor

    Gebs65

    For uninstall you could use the following tool from zoom https://assets.zoom.us/docs/msi-templates/CleanZoom.zip 

    The following switches are available when running the installer:

     

    MSI optionDescription
    /silent Removes Zoom silently
    /keep_outlook_pluginRemoves Zoom, but leaves the Outlook Plugin installed.
    /keep_lync_pluginRemoves Zoom, but leaves the Lync/Skype for Business Plugin installed.
    /keep_notes_pluginRemoves Zoom, but leaves the Notes Plugin installed.

     

    Note:
    Use of the clean uninstaller will completely remove the Zoom client, as well as the Zoom plugin for Outlook. The Outlook add-in, Chrome/Firefox extensions, and GSuite add-on are unaffected.
     

  • Mathg76's avatar
    Mathg76
    Brass Contributor
    Hi,
    I did it with MECM and on the Zoom website you can have uninstaller that work good.
    So it uninstall all 32 bits and 64 bits old products and pass the new version after.

    More info here:
    https://support.zoom.us/hc/en-us/articles/201362163-Mass-Installation-and-Configuration-for-Windows

    Have a good day.

    MG
  • Within Intune there is a feature for this that replaces the existing installation with a new one. See the URL below for more information.

    https://learn.microsoft.com/en-us/mem/intune/apps/apps-win32-supersedence

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