Forum Discussion
Topollo
May 10, 2020Copper Contributor
Reset Pass-code is and Remote lock are disabled
Hello I'm trying to reset pass-code for a laptop i added on Azure AD, Microsoft in-tune but the reset pass-code option is disabled i do not know why, am quiet new at Azure platform please he...
- May 10, 2020
Hi, the two greyed out settings are not supported for Windows 10 Desktops I'm afraid. Check out;
https://docs.microsoft.com/en-us/mem/intune/remote-actions/device-remote-lock
https://docs.microsoft.com/en-us/mem/intune/remote-actions/device-passcode-reset
Topollo
May 10, 2020Copper Contributor
They are getting the laptops from us the company and we are configuring them,
The user are being created at the same time well we register them at https://portal.office.com/adminportal
PeterRising
May 10, 2020MVP
Another important question. Are you synchronising your on-prem AD to O365, or is your O365 cloud only? This is relevant to resetting passwords.
Also, do you want to set the passwords for the users, or do you want them to be able to set them?
- TopolloMay 10, 2020Copper Contributor
we are synchronizing on O365 cloud only
i want to set the passwords for the users (they can only change the passwords), maby they can change them but when they loose them i should be able to reset their passwords and give them the new password.
if i have to synchronising on-prem AD to O365 i would do that. password management is import because the employees loose their passwords and loose company data
- PeterRisingMay 11, 2020MVP
OK, so with Cloud only, you can reset their passwords from the O365 Admin Center and you have the option to assign them a temporary password which will grant them access, but then they must immediately change their password to something else.
- TopolloMay 11, 2020Copper ContributorThank you so much 🙏 i will test that now