Forum Discussion
duynguyen05
Feb 08, 2022Copper Contributor
Recovery key options can't not see on Intune
Hi guys, Today, "Recovery keys" option on MacOS Devices is changed gray. I don't no why and I can't click on it.
Mr_Helaas
Feb 08, 2022Steel Contributor
Hi duynguyen05,
Is your macOS device marked as personal or as corporate? For personal devices it is not possible to get the recovery key. You have to switch the ownership then to corporate.
Kind regards,
René
Is your macOS device marked as personal or as corporate? For personal devices it is not possible to get the recovery key. You have to switch the ownership then to corporate.
Kind regards,
René
duynguyen05
Feb 08, 2022Copper Contributor
Hi Mr_Helaas,
Thank for your information.
The ownership have set to corporate before. The problem just happened today