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rejohnson's avatar
rejohnson
Iron Contributor
Jul 20, 2022

Company Portal inconsistencies for Windows apps assigned to devices

We're deploying a Win32 app to Intune enrolled devices.  Assigning as Required or Available to a User group works as expected.  The app shows as available in the Company Portal via both versions of t...
Intune
Mr_Helaas's avatar
Mr_Helaas
Iron Contributor
Jul 20, 2022

Hi rejohnson,

 

It is by design that only available/required user group assigned apps will be displayed in the Company Portal. 

 

Available assignments are only valid for user groups, not device groups.

Assign apps to groups in Microsoft Intune | Microsoft Docs

 

So, device group assigned apps will be installed but not displayed in the company portal. So you could consider to change the assignment to user group.

 

Kind regards,

 

Rene

 

rejohnson's avatar
rejohnson
Iron Contributor
Jul 20, 2022
We need to target specific PCs but users can sign on to several different PCs. This is a huge problem in general with Intune as MSFT assumes for no valid reason that there is only one primary user and one PC for that user. Not that way for manufacturing businesses! My issue here is with the inconsistency between the Company Portal website and the Company Portal app. Telemetry should be the same, in any case.
  • NielsScheffers's avatar
    NielsScheffers
    Iron Contributor
    Jul 22, 2022

    Hi rejohnson! MSFT doesn't assume there will always be one primary user. That's why they offer shared multi-user configurations (https://docs.microsoft.com/en-us/mem/intune/configuration/shared-user-device-settings-windows). 

     

    That being said, I do agree with you that the Company Portal should reflect the same information in all locations. I haven't seen the behavior you're describing before, but I also never assigned the same app to both a device and a user, so maybe that's what's causing it. 

     

    The only thing I can think of right now is that the detection rules you configured somehow have a different result when evaluated.

     

    This might be a stupid question but I'm curious :lol:: why isn't your support staff looking in Intune for this information? I'm assuming they can get a lot more info from that. 

  • Mr_Helaas's avatar
    Mr_Helaas
    Iron Contributor
    Jul 22, 2022

    hi rejohnson ,

     

    take a look at the following Microsoft page. I think it is as design. 

     

    https://docs.microsoft.com/en-us/mem/intune/user-help/manage-apps-cpweb

     

    Still this doesn’t fix your problem, I have the following question and maybe I can help you with a solution that fits.

     

    Why do you use the webbrowser and the start menu version?  

     

    Did you configure your pc’s in shared mode?


    Kind regards,

    rene 

     

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